Customer Service Executive

Administration and Operations - GBP20000up to £20,000

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Job Description

  • Permanent
  • London
  • 2019-10-01
  • Job Reference: 23937

A professional Audio, Video & Broadcast company who are market leaders in supplying for Bands & Artists are looking for a proactive Customer Service Executive to be the face of the business in their day to day interactions with customers.

Reporting to the Customer Service Supervisor, you will be responsible for:
• Receiving inbound sales calls and emails
• Processing quotes and invoices through SAGE system
• Ensuring customers are kept informed with all their orders
• Scheduling the production of manufactured goods
• Raising repairs on the returns schedule
• Liaise with all areas of the business

What you need to succeed:
You must have strong administration skills, have excellent customer service skills and experience, be personable, have strong organisational skills, have the ability to take ownership of projects and have a professional work ethic. Previous experience within the music environment is desirable.

Key training & support will be provided in this relaxed but focused environment.

Due to the high volume of applications, only successful candidates will be contacted.

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